Forum

You are not logged in.

#1 2009-01-21 01:18:29

mdebusk
New member
Registered: 2008-02-07
Posts: 7

SMS submissions not coming through

The last three or four of my SMS submissions did not show up in my history. I've had to go in and add them manually.

If SMS submission doesn't work, I may as well go back to using a spreadsheet. Can anyone help?

Offline

#2 2009-01-21 12:58:57

support team
Administrator
Registered: 2007-06-20
Posts: 188

Re: SMS submissions not coming through

Dear mdebusk,

Thank you for reporting the issue.
We will investigate and get back to you.

Thanks again and have a great day!

Offline

#3 2009-01-27 23:56:34

mdebusk
New member
Registered: 2008-02-07
Posts: 7

Re: SMS submissions not coming through

[quote=support team]We will investigate and get back to you.[/quote]
I just filled up about an hour ago, and this time the SMS message worked. Thanks.

Offline

#4 2009-01-28 12:31:52

support team
Administrator
Registered: 2007-06-20
Posts: 188

Re: SMS submissions not coming through

You are very welcome!

Have a nice day!

Offline

#5 2009-02-03 22:23:58

mdebusk
New member
Registered: 2008-02-07
Posts: 7

Re: SMS submissions not coming through

I just submitted one and it didn't come through. Should I wait a particular amount of time before checking?

Offline

#6 2009-02-04 15:26:05

klashua1
New member
Registered: 2009-01-27
Posts: 1

Re: SMS submissions not coming through

Dear mdebusk,

We apologize for the inconvenience.

Your fill-up should post within a few seconds of sending SMS message,  no wait time is required.

We will check what's going on with our SMS provider and post back.

Thanks and have a great day!

Offline

#7 2009-02-06 17:20:00

support team
Administrator
Registered: 2007-06-20
Posts: 188

Re: SMS submissions not coming through

SMS fill-up submissions are working correctly now.

Thanks and have a great weekend!

Offline

#8 2009-02-11 00:26:23

mdebusk
New member
Registered: 2008-02-07
Posts: 7

Re: SMS submissions not coming through

[quote=support team]SMS fill-up submissions are working correctly now.[/quote]
The one I last mentioned ended up coming through later, and the one I submitted about an hour ago came through OK.

Offline

Board footer